Acceptance of Terms
Creating a workspace or using the Ops platform constitutes agreement to these Terms of Service issued by Bagback Digital Solutions.
Terms of Service & Usage Agreement | Ops Platform
These terms outline the rules governing the use of the Ops cloud platform and its AI services to guarantee a reliable, secure experience for all subscribing companies.
Employee accounts and permissions managed directly by your company admin
Continuous platform uptime commitment and cloud reliability
Your company retains complete ownership of its data with anytime export capability
Platform software and brand IP protected under Bagback Digital Solutions
Scope of Service
Ops provides a cloud operating system for task and project management, team scheduling, attendance, invoicing, and AI workflow assistance across web and mobile.
Account Administration & Security
Subscribing companies are responsible for designating workspace administrators, managing staff permissions, and safeguarding login credentials.
Subscription Plans & Fair Usage
Services are billed according to the selected tier (Pilot, Business Team, Enterprise) under fair usage guidelines ensuring peak speed and stability.
Intellectual Property Rights
All platform code, designs, AI workflows, and trademarks remain the exclusive IP of Bagback Digital Solutions, while all entered business data belongs completely to the client.
Uptime & Service Level Guarantee
We commit to continuous enterprise platform availability supported by non-disruptive updates and infrastructure monitoring.
Limitation of Liability
Ops serves as an operational management and analytics platform and is not liable for business losses resulting from inaccurate user-entered data.
Governing Law & Jurisdiction
These Terms are governed by the laws of the United Arab Emirates, with Dubai courts holding exclusive jurisdiction.